From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
Bethune, Gordon, and Huler, Scott
Language: English
Published by John Wiley & Sons, Inc, New York, 1998
- First Edition
- Hardcover
- Used

Seller: Ground Zero Books, Ltd., Silver Spring, MD, U.S.A.Ground Zero Books, Ltd.
AbeBooks seller since August 14, 1998
Condition: Used
US$ 28.50
Quantity: 1 available
Add to basketItem description from seller
294, index. Continental Airlines' CEO tells how he transformed Continental, notoriously rated worst in customer satisfaction surveys, into an award-winning, reliable airline. Gordon Bethune tells the complete inside story of how he and his team engineered one of the most remarkable and dramatic business comebacks in aviation history. Bethune changed company morale, and moved into profit.
Seller Inventory # 45201
- Title
- From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
- Author
- Bethune, Gordon, and Huler, Scott
- Publisher
- John Wiley & Sons, Inc, New York
- Publication year
- 1998
- Condition
- very good, very good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471248355
- ISBN 13
- 9780471248354
- Edition
- First Edition. First Printing.
. . . in an age where managing seems increasingly complicated, some of Bethune's prescriptions are refreshingly straightforward.-Business Week
From Worst to First outlines Gordon Bethune's triumphs . . . about the turnaround he's led at Continental, a perennial basket case that's become an industry darling.-The Atlanta Journal-Constitution
From Worst to First is [Gordon Bethune's] story of Continental Airlines' turnaround under his command . . . The blueprint has worked . . . Fortune magazine named Continental the company that has 'raised its overall marks more than any other in the 1990s.'-The Seattle Post-Intelligencer
All of Gordon Bethune's proceeds from this book will be donated to the We Care Trust, a nonprofit organization that assists Continental Airlines' employees and their families in times of need.
"Synopsis" may belong to another edition of this title.
About the Author
SCOTT HULER has been a professional journalist for more than 15 years. Formerly a staff writer for the Raleigh News & Observer and the Philadelphia Daily News, he has been published in the New York Times, Washington Post, Los Angeles Times, and other leading North American newspapers and magazines.
"About the title" may belong to another edition of this title.
Ground Zero Books, Ltd.
Silver Spring, MD, U.S.A.
AbeBooks seller since August 14, 1998
Shipping rates within U.S.A.
| Item | 5 to 20 business days | 3 to 6 business days |
|---|---|---|
| First item | US$ 5.00 | US$ 7.50 |
Payment methods
- Check
- Invoice
- Money Order
- Paypal
Store description
Founded and operated by trained historians, Ground Zero Books, Ltd., serves the book collector, the scholar, and institutions. We focus on the individual, and pride ourselves on our personal service. Please contact us with your wants, as we have many books not yet listed in our database.
Specialty
Military History, Nuclear, American Revolution, Military Medicine, Vietnam, World War II, British Empire, World War I, Unit Histories, Civil WarSeller's business information
Ground Zero Books, Ltd.
9033 Georgia Avenue
Silver Spring, MD U.S.A. 20910-2254
Terms of sale
Books are subject to prior sale. Please ask us to hold a book for you before you
mail your check. Books are returnable within 7 days, if not satisfactory. MD
residents add 6% state sales tax.
The mailing address for Ground Zero Books, Ltd. (a subchapter-S corporation) is
P.O. Box 8369, Silver Spring, MD 20907-8369. You can reach us by phone at 301-
585-1471, by fax at 301-920-0253, or by e-mail at gzbooksltd@aol.com. Ground Zero
Books, Ltd., is owned & operated by R. Alan Lewis & Lynne Haims.
Shipping terms
Orders usually ship within 2 business days. Shipping costs are based on books
weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact
you to let you know extra shipping is required.