gwdetroit

Co-creating independence and dignity through the power of personal and workforce development.

We default ship USPS but also use Fedex in certain scenarios & follow their packaging guidelines. Due to the odd dimensions of certain items, FedEx may charge more for shipping oversize items & calculate that into shipping weight as a "dimensional weight." Any special requests for alternate packaging arrangements may incur an additional handling fee charge to be paid before shipment. For more information on Dimensional Weight please visit:(http://www.fedex.com/in/tools/dimweight.html)
Paid for items will be shipped as specified within the order and will not be able to be modified or combined.
Items can only be combined prior to payment being received.
Items may be combined for shipping when the following criteria are present:
The items are from the same selling Goodwill.
The items close within the same week.
You have not already paid for any of the items.
The combined weight does not exceed 20 pounds DIMENSIONAL WEIGHT.
Items are not already in a fixed price flat rate shipping box.
If your auction items meet the above criteria, the site will prompt automatically to combine all available orders during the payment process. If the site does not automatically prompt please submit a customer service ticket for inquiry some exceptions may be made.
Hours of Operation: Monday through Friday 8:00 am - 3:00 pm Eastern Standard Time
For service please enter a support ticket via your "Customer Service" tab or by using the "Contact Seller" link within the listing page.
We strive to respond to all inquiries within 2 business days. WHEN A TICKET IS CLOSED IT SIMPLY MEANS WE HAVE RESPONDED TO YOU. IT DOES NOT MEAN WE ARE NOT HANDLING THE ISSUE OR CONCERN.