Hardcover. Pages Number: 476 Language: Chinese. Publisher: China Machine Press Pub. Date :2011-03-01. Customer Service Management Toolbox (version 2) customer service department of job content as a starting point. from the customer service department organizational structure and job description . customer service recruitment management. customer service training. management. customer service staff compensation management. performance management. customer service. customer service. product man.

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Bibliographic Details

Title: management desk essential guide: Customer Service Management Tools (2nd Edition) (with CD-ROM 1)(Chinese Edition)
Publisher: Mechanical Industry Press Pub. Date :2011-03-01
Publication Date: 2011
Language: Chinese
ISBN 10: 7111332768
ISBN 13: 9787111332763
Binding: Hardcover
Condition: New

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