Administrative Assistant's and Secretary's Handbook - Hardcover

Stroman, James; Wilson, Kevin; Wauson, Jennifer

Hardcover

ISBN 10: 0814433529 ISBN 13: 9780814433522

Publisher: AMACOM, 2014

Synopsis

No day is the same. No hour is the same. Not even the boss’s moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time--and all with a smile! They spend all day helping others. Who is going to help them?Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, The Administrative Assistant’s and Secretary’s Handbook is the definitive source of help for these true jack-of-all-trades, including information on topics such as: · Creating graphics, charts, and presentations · Microsoft Word, Excel, Outlook, and Publisher · Web conferencing · Electronic and paper filing systems · Recordkeeping · Meeting planning and management · Business math · Computer and software troubleshooting · And much moreExtensively updated with new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications, this bestselling guide will help these unsung heroes shine in the eyes of all their coworkers.

About this title

Book Description:

From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time.

Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including:

Creating graphics, charts, and presentations ● Microsoft Word, Excel, Outlook, and Publisher ● Web conferencing ● Electronic and paper filing systems ● Recordkeeping ● Research skills ● Travel arrangements ● Meeting planning and management ● Business math ● Computer and software troubleshooting ● And much more

Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook contains new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications.

Today's administrative jobs are demanding and constantly changing. The latest edition of this best-selling guide will help professionals everywhere come out on top.

From the Inside Flap:

Does nonstop juggling define your working life? Travel arranger, meeting planner, tech troubleshooter, business writer, PowerPoint expert, and more--today's administrative professionals wear multiple hats for many bosses.

Nobody knows how to do it all. Instead, they turn to the acclaimed Administrative Assistant's and Secretary's Handbook for reliable answers to every question. Quick overviews and clear directions break down big projects and confusing tasks into manageable steps--and successful outcomes.

Need a refresher on how to manage email lists? Tips for when to use Word versus Publisher? A pointer on templates or a crash course on punctuation? Or directions for selecting the right firewall? You'll find them in these 500-plus pages of practical, authoritative information.

PLUS: 4 new and 17 revised chapters keep you up to date on using technology to maximize your speed and effectiveness. You'll get the latest on Windows 8, Microsoft Office 2013, Apple OS, mobile computing and smartphones, computer networking, data security, Google Drive, Google Docs, Microsoft web applications, and more.

From high-tech tools to traditional skills, you'll find expert information from a team of multitasking pros on how to: Screen calls tactfully * Encode business mailers for savings * Book no-headache travel * Schedule meetings across platforms and time zones * Organize computer files for quick retrieval * Integrate a tablet into your repertoire * Use Windows shortcuts or Mac keyboard commands * Send attachments too big for email * Fix plug-ins that fail * Pinpoint information with targeted searches * Fend off computer viruses * Turn documents into PDF files * Take your Word skills to power-user levels * Add effects to PowerPoint presentations * Insert clip art, tables, or graphs to any file * Organize data into spreadsheets * Use styles and templates in Microsoft Publisher * Share Google documents and calendars * Write professional letters and reports * Tailor legal forms and contracts * Avoid embarrassing grammar mistakes * Strip clichés from your writing * Get a handle on commas and hyphens * Learn bookkeeping and accounting basics * And many more skills that will boost your effectiveness and take your career to the next level.

James Stroman has worked as an executive assistant to an army general, a governor, a university president, and the owner of the Dallas Cowboys football team.

Kevin Wilson is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies.

Jennifer Wauson is president of Videologies, Inc., where she has produced award-winning multimedia training programs for companies such as IBM, Sony, Chevron, and Verizon.

Wilson and Wauson coauthored The AMA Handbook of Business Writing and The AMA Handbook of Business Documents.

About this edition

• Publisher: AMACOM
• Publication date: 2014
• ISBN 10: 0814433529
• ISBN 13: 9780814433522
• Binding: Hardcover
• Edition number: 5
• Number of pages: 560