Aimed at readers who want to improve themselves or their organizations, this text introduces the history, concepts, and tools of quality improvement. The volume is structured to follow the Body of Knowledge (BoK) of ASQ's Certified Quality Improvement Associate (CQIA) certification. Supplemental materials include the ASQ Code of Ethics and a glossary of terms. The editors are affiliated with the Quality Management Division of the American Society for Quality (ASQ). Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Seller Inventory # 00101576900
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Seller Inventory # 00101881583
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 4008272-75
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good. Seller Inventory # 7662722-6
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 4008272-75
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0873896904I4N00
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0873896904-11-1-115
Seller: HPB-Red, Dallas, TX, U.S.A.
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_433934095
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Condition: Very Good. Seller Inventory # CIN0873896904VG
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Condition: Good. Seller Inventory # CIN0873896904G