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Exploring the cultural nuances that inform the Hispanic experience, HR AND THE NEW HISPANIC WORKFORCE details what it takes to incorporate the values and sensibilities Hispanic employees bring to the workplace that are so often at odds with those of traditional corporate America. Combining their original research with best-practices examples--from Citigroup Foundation's internship program to Procter & Gamble's success creating a Hispanic-friendly workplace--the authors lay out a road map for attracting the best Hispanic candidates, effectively evaluating their performance, and cultivating and retaining their talents. Numerous checklists, questionnaires, sample interview questions, HR guidelines (some in both English and Spanish), and detailed summaries of key lessons at the end of each chapter offer powerful tools for finding new ways to address the increasing use of Spanish in the workplace and effectively reaching into Hispanic communities to uncover and recruit talent.
Copublished with the Society for Human Resource Management (SHRM)
Sweeping demographic changes are transforming America's workforce: by 2050 Hispanics will represent 32% of the nation's population and 55% of its workers. Building on a strong foundation of historical and cultural context, Nevaer and Ekstein lay out the values and sensibilities Hispanics bring to the workplace and the HR strategies needed to respond proactively to this seismic shift in the organizational landscape. Drawing together original research and examples from the corporate elite, HR AND THE NEW HISPANIC WORKFORCE details specific techniques to attract, nurture, and retain the talents of this immensely influential segment of workers.
"Great insight into the differences in cultures in an organization, particularly the Hispanic culture, and what HR must do to stay competitive in today's environment. The real-life examples about cultural differences are invaluable." --Ann Marie Hackett, Director of HR/Labor Relations, The Metropolitan Opera
"Informative, eye-opening, and filled with excellent practical suggestions. A valuable tool for those serious about attracting and retaining Hispanics in their workplace." --Carl A. Gustafson, Corporate Vice President, HR (retired), Baptist Health South Florida
"A 'must-have' book for all HR professionals involved in recruiting Hispanic candidates in today's marketplace and a great training guide for managers." --Maxine E. Verch, SPHR, Director, HR Service Delivery, AARP
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