Items related to Wooing customers back: How to give great service and...
New, updated version of this popular book. For anyone in customer service, WOOING gives you ways to create better teamwork, go way beyond customer expectations every time--and develop unlimited enthusiasm. A fun, quick read for any level employee. Thousands enjoy WOOING's remarkable story every year for the last ten years.
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About the Author:
Mark Holmes is a highly sought after consultant and speaker on achieving superior levels of service. Some of America's most famous companies utilize Mark to lead their employees to deliver excellent service and have enthusiastic attitudes on the job. He is also the author of the popular books, The People Keeper and SALESONOMICS.
Review:
Go beyond customer expectations, develop a personal level of enthusiasm, and develop better ways to handle problems in the customer service sector using a title which provides many specifics for handling customers. Summary lessons conclude examples in each chapter. -- Midwest Book Review
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- PublisherAdvance Mark Pub
- Publication date1994
- ISBN 10 0964382806
- ISBN 13 9780964382800
- BindingPaperback
- Number of pages107
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