Supportive Accountability: How to Inspire People and Improve Performance - Softcover

Melena, Sylvia

Softcover

ISBN 10: 0999743503 ISBN 13: 9780999743508

Publisher: Melena Consulting Group, 2018

Synopsis

Inspire Employees and Improve Performance with Supportive Accountability Leadership^TM

Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.

Sylvia Melena is the architect of the Supportive Accountability Leadership Model^TM, a simple but powerful framework that helps leaders create an engaging work environment while promoting accountability and improving performance.

Supportive Accountability is perfect for new and emerging managers and supervisors and those seeking a refresher or struggling with employee performance.

Through a mix of stories, actionable tips, and tools, you'll learn how to:

• Master the art of supportive leadership
• Inspire employees to advance your organization's vision
• Monitor performance and customer service efficiently
• Lead effective performance improvement conversations
• Pinpoint critical support factors to unleash performance
• Wield the power of employee recognition
• Boost performance through progressive discipline
• Document skillfully

Free Performance Documentation Toolkit

You'll also receive a free copy of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.

If you want a highly complex book, this one is not for you.

Supportive Accountability is simple, practical, and actionable. It’s supported by decades of peer-reviewed international research but tested in the trenches of management. It’s written for new leaders and loved by seasoned executives who want to focus their leadership teams on achieving performance management excellence.

The book has sold thousands of copies in five continents and has been used to develop leaders in university and workplace settings.

• Recipient of the International Latino Book Award’s Honorable Mention Medal for Best Business Book

• Finalist for the FOREWORD Indies Book of the Year Award in Business & Economics

• Winner of the San Diego Book Award for Best Published Business

About this title

About the Author

Sylvia Melena is the Founder and CEO of Melena Consulting Group, a California corporation specializing in leadership and management talent development and consulting. The company helps businesses and organizations strengthen their leadership and management capabilities, create great workplaces, and improve performance.

Sylvia has a Master of Arts in Leadership and Organizational Studies, over 14 years of middle, senior, and executive management experience, and a profound love for people. She has led individuals, small teams, and entire workforces into notable performance improvement. She has also coached, developed, and trained hundreds of seasoned and emerging managers and supervisors.

Sylvia lives in San Diego, California with her beautiful family, including two furry children.

Edition details

• Publisher: Melena Consulting Group
• Publication date: 2018
• Language: English
• ISBN 10: 0999743503
• ISBN 13: 9780999743508
• Binding: Paperback
• Number of pages: 257