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Learn operations and supply chain management YOUR way with OM! Whether you choose print only, online only, or a print with online OM combination, you get cutting-edge coverage that reflects the latest research and practices from the field. OM6's easy-reference, paperback textbook presents course content through visually engaging chapters as well as tear-out Chapter Review Cards that consolidate the best review material into a ready-made study tool. With the textbook or on its own, OM Online allows easy exploration of OM topics anywhere, anytime -- including on your device! Collect your notes and create StudyBits™ from interactive content as you go so you can more easily remember key concepts. Then use preset study resources or personalize the product through easy-to-use tags and filters to prioritize your study time. Make and review flashcards, review related content, and track your progress with Concept Tracker -- all in one place and at an affordable price!
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James R. Evans is Professor Emeritus in the Department of Operations, Business Analytics and Information Systems in the Lindner College of Business at the University of Cincinnati. He has served as president of the Decision Sciences Institute and served for 11 years on the Board of Examiners and Panel of Judges for the Malcolm Baldrige National Quality Award. He has been editor of the Quality Management Journal, has been published by the American Society for Quality and has served on editorial boards of numerous other journals. Dr. Evans has published 100 refereed papers and more than 50 editions of leading books in operations management, quality, Six Sigma and business analytics. During the annual Quality Congress in May 2004, the American Society for Quality presented Dr. Evans and co-author Dr. William Lindsay with the Philip B. Crosby Medal for THE MANAGEMENT AND CONTROL OF QUALITY, 5th Edition, also published by Cengage, and now in its 11th edition. The Crosby medal was presented "for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods and techniques of quality management."
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