Out of Another @#&*% Crisis! : Motivation Through Humiliation

Micklewright, Mike

ISBN 10: 0873897838 / ISBN 13: 9780873897839

Published by ASQ Quality Press, Milwaukee, WI, 2010

About this Item

In As New condition.

Seller Inventory # HB0034

Bibliographic Details

• Title: Out of Another @#&*% Crisis! : Motivation Through Humiliation
• Publisher: ASQ Quality Press, Milwaukee, WI
• Publication Date: 2010
• Language: English
• ISBN 10: 0873897838
• ISBN 13: 9780873897839
• Binding: Hardcover
• Edition: 1st Edition
• Condition: As New
• Dust Jacket Condition: No Jacket
• Weight: 1.19 pounds
• Signed: Signed by Author(s)
• Seller catalogs:
  • Quality Systems
  • NonFiction

About this title

Synopsis

In 1982, Dr. W. Edwards Deming wrote Out of the Crisis. At that time, the United States was enduring a crisis of low quality and high costs. Its previous dominance in the provision of goods and services was being challenged primarily by the Japanese. American consumers were becoming choosier in their product choices and when given two products of equal price, they were choosing the product with the higher quality levels, regardless of where it was built. So where does the United States stand today? Has it settled into an acknowledged competitive position, 28 years later? Have we remembered Dr. Deming s words and his 14 Points, or have we forgotten all he taught so little time ago? This book explores just that. One of its purposes is to dissect each of the principles and see how we rate as a society, as an economy, and as a country when compared to these principles that the very wise Dr. Deming defined for us in the early '80s. It analyzes how practices and tools such as quality circles, total quality management, zero defects, benchmarking, balanced scorecard, reengineering, ISO 9001, Six Sigma, and lean either support or do not support Deming s principles. The goal of this book is to resurrect the Deming principles, to create more Demingites who will also preach and spread the word of Deming for the good of society, and to shock and tell it like it is, much like Deming would.