Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals
Language: English
Published by Crown Business, 2006
- Signed
- Hardcover
- Used
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
AbeBooks seller since November 1, 1997
Condition: Used - As new
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Add to basketItem description from seller
Signed Copy . Like New dust jacket. Inscribed by author on front endpage.
Seller Inventory # N11OS-00563
- Title
- Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals
- Author
- Brodow, Ed
- Publisher
- Crown Business
- Publication year
- 2006
- Condition
- As New
- Dust jacket
- Dust Jacket Included
- Signed
- Signed by Author(s)
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0385518498
- ISBN 13
- 9780385518499
Using the no-nonsense, results-oriented boot camp approach, Brodow drills readers on the basic skills needed to master the art of negotiation. After completing Brodow’s basic training program, you will have learned how to:
• Conquer your fear of confrontation and overcome the negative behaviors that hold you back
• Identify and develop your personal negotiation style
• Assess the other side’s strengths and weaknesses
• Get the other side to make concessions without giving up any of your goals
• Master the art of listening to understand the other side’s position and strengthen your own
• Avoid getting sidetracked by personal or emotional issues
• Create an atmosphere of trust in which the other party is a collaborator rather than a competitor
• Break through impasses and close the deal
Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most readers never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.
"Synopsis" may belong to another edition of this title.
About the Author
ED BRODOW is one of corporate America’s best-known and most successful negotiation experts. The creator of the acclaimed Negotiation Boot Camp ™ Seminars, he has taught his techniques to such corporations as Microsoft, AT&T, Starbucks, Goldman Sachs, The Hartford, and American Express. He has appeared on PBS, Fox News, and Inside Edition, and has been featured in publications such as the Washington Post, Entrepreneur magazine, and SmartMoney. He lives in Monterey, California.
"About the title" may belong to another edition of this title.
Wonder Book
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With 3 stores less than 1 hour outside the DC/Metropolitan area (1 in Gaithersburg, 1 in Frederick and 1 in Hagerstown, MD), we have the largest selection of books in the tri-state area. Wonder Book and Video has been in business since 1980 and online since 1997. We have over 1 Million books for sale on our website and another 1 Million books for sale in our 3 locations. Items on Abe are not necessarily in stock at our retail locations. Please do not call the stores to place orders for Abe Books sales. We have a very active online inventory and as such, we can receive multiple orders for the same item. We fill those orders on a first come first serve basis, but will refund promptly any items that are out of stock. Since 1980 it has always been about the books. ALL kinds of books from 95 cent children's paperbacks to five figure rare and collectibles. A merging of the old and new is where we started, and it is where we are today. Our retail stores have always been places where a reader can rush in looking for a title needed for a term paper that is due the next day, or where bibliophiles can get lost "in the stacks" for as long as they wish. In 2002 USAToday recognized us as "1 of 10 Great Old Bookstores", and we have been featured in numerous other newspaper and TV stories including Washington Post and CSpan. Members ABAA, ILAB.…
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Wonder Book
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