How to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work

Take charge of your career by taking charge of your business relationships and communication skills.

We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don't get positive feedback or constructive feedback.

Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won't improve without skills and effort.

The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills?  

Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.

In How to Say Anything to Anyone, you'll learn how to:

• ask for what you want at work
• improve communication skills
• strengthen all types of working relationships
• reduce the gossip and drama in your office
• tell people when you're frustrated and have difficult conversations in a way that resonates
• take action on your ideas and feelings
• get honest positive feedback and constructive feedback on your performance

Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Shari Harley started her career selling and facilitating programs for Dale Carnegie Training. She has also provided training for American Century Investments, led leadership development and succession planning for OppenheimerFunds, and taught leadership courses at the University of Denver. She holds a MA in communication from the University of Denver and a BA in psychology from Washington University in St. Louis, MO.

In 2007 Harley left her corporate career to launch Candid Culture, a training and consulting firm that seeks to bring candor back to the workplace, creating a safe haven for employees and managers to speak honestly. Shari is known globally as an engaging, funny, content-rich business speaker, trainer, and consultant. Her practical approach to making business relationships work has enabled her to speak and train throughout the United States and in Singapore, Thailand, Malaysia, India, Dubai, and Australia.

Shari has a passion for international travel and there are few places she won't go. When not traveling, speaking, or training, Shari spends as much time as possible outside. She lives in Denver, Colorado.