Title: Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager
Publisher: Amacom Books
Publication Date: 1999
Language: English
ISBN 10: 0814404626
ISBN 13: 9780814404621
Binding: Hardcover
Condition: Very Good
Dust Jacket Condition: Dust Jacket Included
Signed: Signed by Author(s)

About this title

Synopsis

In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll find the powerful tools, processes, and techniques to succeed.

Selling to Major Accounts is full of practical, proven approaches to account management. Loaded with examples, tables, charts, checklists, and real-life case studies from the author's vast consulting experience, it shows how to:

* identify the major accounts with the greatest potential * progress from vendor to strategic ally * craft account plans that are geared for action * manage the customer relationship for greater results * develop winning account strategies.

About the Author

TERRY R. BACON, Ph.D. (Durango, CO) is the founder and CEO of the Self-Management Institute, a major provider of corporate training programs and consulting services in many aspects of business development, including account management. He has authored or co-authored nearly 40 books.

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