How to speak without wronging yourself or hurting others (another classic work by Dr. Guy Winch. author of Emotional First Aid)(Chinese Edition)

[ MEI ] GAI YI&amp#183; WEN QI ( Guy Winch ) . LI JUAN . WANG XIU LI YI

ISBN 10: 7552042168 / ISBN 13: 9787552042160

About this Item

Paperback.Pub Date:2023-12 Pages:240 Language: Chinese Publisher: Shanghai Academy of Social Sciences Press There are always some dissatisfying things in life. just like the sand in our shoes. which not only affects our mood. but also prevents us from relaxing Forward. Are we going to keep hiding it? No! Dr. Gay &amp#183; Winch combined a large number of scientific research and many years of clinical experience to point out: in the face of unreasonable things. blindly tolerating will only dam.

Seller Inventory # NM006580

Bibliographic Details

• Title: How to speak without wronging yourself or hurting others (another classic work by Dr. Guy Winch. author of Emotional First Aid)(Chinese Edition)
• ISBN 10: 7552042168
• ISBN 13: 9787552042160
• Binding: paperback
• Condition: New

About this title

Synopsis

Although life was physically more difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were more likely to get results. Today we complain about everything--yet do so with remarkable ineffectiveness. Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions. Wasting prodigious amounts of time and energy on unproductive complaints can take an emotional and psychological toll on our moods and well-being. We desperately need to relearn the art of complaining effectively.

Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide. He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions. The principles he spells out apply whether we're dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who's driving us crazy.

Complaining constructively can be extremely empowering and it can significantly strengthen our personal, familial, and work relationships. Applying our new-found complaining skills to customer service representatives, corporate leaders, and elected officials increases the odds that our comments will be taken seriously. If we all complained more effectively, squeaky wheels could change our own lives as well as the world for the better.