Every informed trainer should have a copy of this thoroughly revised and updated version of the training classic. This sourcebook will keep you up-to-date on current training trends with over 50 of the most important new articles written by leading practitioners in the training field. Also included are over 50 fully reproducible training tools and instruments to save you valuable time in new program development and delivery.

About the Author

Jim Eicher is the creator of Cognitive ManagementTM, a theory of management which applies research from the cognitive sciences to organization and management behavior. Jim is the author of the highly acclaimed book on management communication, Making the Message Clear. He is also co-author, with John Jones and William Bearley, of the learning instruments The Neurolinguistic Communication Profile, Rapport: Matching and Mirroring Communication, Post-Heroic Leadership: Managing the Virtual Organization, and The Conflict Style Profile: Managing Resolution Through Communication Reframing.

Jim has taught numerous seminars for Northrop Corp., Sony, Amdahl, The Los Angeles Times, Simon and Schuster, Reuters, Chevron, Intel, Levi Strauss, and Abbott Labs, among others. He holds a bachelor's degree in Theoretical Linguistics from the University of California, Santa Cruz, and a master's degree in Educational Psychology from UCLA.

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