10 Minute Guide to Business Communication (10 Minute Guides)

Raymond M. Olderman

ISBN 10: 0028616006 / ISBN 13: 9780028616001

Published by Macmillan General Reference, 1997

About this Item

Seller Inventory # 247506

Bibliographic Details

• Title: 10 Minute Guide to Business Communication (10 Minute Guides)
• Publisher: Macmillan General Reference
• Publication Date: 1997
• Language: English
• ISBN 10: 0028616006
• ISBN 13: 9780028616001
• Binding: Trade Paperback
• Condition: Used - Good
• Seller catalogs:
  • Business

About this title

Synopsis

Presents oral and written communication techniques, and discusses non-verbal communication, cross-cultural communication, and e-mail

Review

"Unskilled communication" in the workplace can lead to missed deadlines, unfilled orders, misdirected bills and, ultimately, lost business. The cure, according to communications consultant Raymond M. Olderman, is focus, determination, practice--and the tips he outlines in the 10 Minute Guide to Business Communication. Among his how-tos are suggestions for defining goals and approaches; using e-mail; writing persuasive letters; developing better listening skills; dealing with peers, subordinates and superiors; conducting productive meetings; communicating across cultures; and solving disagreements. The final chapter in this series of easily digestible nuggets explains how to measure your performance.