360 Degrees Feedback: Powerful New Model for Employee Assessment and Performance Improvement
Language: English
Published by Amacom, 1996
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
US$ 4.36
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Add to basketItem description from seller
This guide describes the "360 Degrees Feedback", a multiperspective approach to business. The approach assesses employee performance and development from several points of view: peers, customers, supervisors and direct co-workers. It is a sensitive process that must be managed carefully, and this book shows how to design and implement it step by step - as well as what not to do. It should help organizations achieve: a powerful, positive impact on employee performance; more accurate and fair assessments; and better alignment of individual and organization goals.
Seller Inventory # 00098584251
- Title
- 360 Degrees Feedback: Powerful New Model for Employee Assessment and Performance Improvement
- Author
- Mark R Edwards
- Publisher
- Amacom
- Publication year
- 1996
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0814403263
- ISBN 13
- 9780814403266
As you'll discover from the many examples presented in this book, 360[degree] feedback has many well documented benefits: it gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations; 360[degree] feedback enhances the effectiveness of diversity management, team-based work structures, TQM, and other broad initiatives.
Equally important, these noted authorities show you what not to do when implementing your 360[degree] feedback program. You'll see how other organizations handled pitfalls . . . analyze situations for which this method may not be appropriate . . . and find honest answers (and solutions) to common criticisms of the process.
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World of Books (was SecondSale)
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