Items related to Service Management
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
"synopsis" may belong to another edition of this title.
- PublisherMcGraw-Hill/Irwin
- Publication date2005
- ISBN 10 0072982306
- ISBN 13 9780072982305
- BindingHardcover
- Edition number5
- Number of pages624
- Rating
Top Search Results from the AbeBooks Marketplace
Stock Image
Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)
Published by
McGraw-Hill/Irwin
(2005)
ISBN 10: 0072982306
ISBN 13: 9780072982305
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!. Seller Inventory # S_298964038
Buy Used
US$ 24.97
Convert currency
Stock Image
Service Management
Published by
McGraw-Hill/Irwin
(2005)
ISBN 10: 0072982306
ISBN 13: 9780072982305
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: acceptable. Book may contain some writing, highlighting, and or cover damage. Shipped fast and reliably!. Seller Inventory # OTV.0072982306.A
Buy Used
US$ 28.92
Convert currency
Stock Image
Service Management: Operations, Strategy, and Information Technology
Published by
Irwin/McGraw-Hill
(2005)
ISBN 10: 0072982306
ISBN 13: 9780072982305
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 3. Seller Inventory # G0072982306I4N00
Buy Used
US$ 28.96
Convert currency
Stock Image
Service Management
Published by
McGraw-Hill/Irwin
(2005)
ISBN 10: 0072982306
ISBN 13: 9780072982305
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hardcover. Condition: Good. 5. Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management. Seller Inventory # SONG0072982306
Buy Used
US$ 38.80
Convert currency