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Synopsis
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
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Service Management: Operations, Strategy, and Information Technology
Published by
Irwin Professional Pub (edition 4th), 2004
ISBN 10: 0072823739
ISBN 13: 9780072823738
Used
Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. 4th. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Seller Inventory # 0072823739-11-1
Quantity: 1 available