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Assertiveness at work: A practical guide to handling awkward situations - Hardcover

 
9780077073770: Assertiveness at work: A practical guide to handling awkward situations
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A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.

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  • PublisherMcGraw-Hill Publishing Co.
  • Publication date1990
  • ISBN 10 0077073770
  • ISBN 13 9780077073770
  • BindingHardcover
  • Edition number2
  • Number of pages164
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9780077073787: Assertiveness at Work: A Practical Guide to Handling Awkward Situations (Second Edition)

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ISBN 10:  0077073789 ISBN 13:  9780077073787
Publisher: Mcgraw-Hill Publ Com, 1990
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