This book presents a framework for complex negotiation management, offering a new way to approach modern negotiation with the assistance of accessible techniques and computer models. Whether in business, public policy, or scientific controversy, negotiation processes stand to benefit from collaboration and problem-solving techniques that promote intelligent compromise and enhance quality and stability in agreements. The author presents a tentative system architecture based on dynamic simulation models for both negotiation process and substance, explores the use of decision and risk analysis for evaluating negotiation options, and discusses the importance of expert knowledge and system modeling configuration management. The book also emphasizes the integration of tools, processes, and communication channels in an approach that encourages parties to focus on removal of uncertainty and integrative problem-solving, a collaborative approach to negotiation that is in contrast to traditional zero-sum approaches, where the aim is to force opponents to yield. This excerpt presents a rich overview of the future of integrative negotiation management, with a focus on computer applications and modeling that can support a cooperative rather than an adversarial approach.
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