The Design of Everyday Things

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( 15,617 ratings by Goodreads )
 
9780262640374: The Design of Everyday Things

A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them.
B & W photographs and illustrations throughout.

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Review:

Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--must read this book, and it is an equally tremendous read for anyone who has to use anything created by another human. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed.

From the Publisher:

A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them. "This book is a joy -- fun and of the utmost importance." -- Tom Peters.

B & W photographs and illustrations throughout.

Previously published as "The Psychology of Everyday Things" (ISBN: 0465067093).

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Donald A. Norman
Published by MIT (1998)
ISBN 10: 0262640376 ISBN 13: 9780262640374
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Book Description MIT, 1998. Paperback. Book Condition: New. Reprint. Bookseller Inventory # DADAX0262640376

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