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Automation Technology Applied to Public Service: Proceedings of a Conference on Automation Technology Applied to Public Service, Held at the National ... Maryland, May 21-22, 1974 (Classic Reprint) - Softcover

Edwin G. Johnsen

 
9780265025802: Automation Technology Applied to Public Service: Proceedings of a Conference on Automation Technology Applied to Public Service, Held at the National ... Maryland, May 21-22, 1974 (Classic Reprint)

Synopsis

This book sheds light on the potential and challenges presented by automation within public services. It brings together a diverse group of perspectives on the subject: workers, economists, and technologists, to better understand the role of automation in increasing productivity and service levels in government. The book emphasizes the importance of understanding the impact of automation on the workforce, particularly the displacement of jobs and dehumanizing work. It highlights the need for a balanced approach to automation, ensuring that technological progress benefits both organizations and workers. The author presents real-world examples of successful automation implementations across various public service sectors, showcasing how automation can improve safety, efficiency, and the overall quality of public services.

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