Implications of on-Line Computer Scheduling for the No Show Rate in Hospital Outpatient Departments - Softcover

John F. Rockart

 
9780282264949: Implications of on-Line Computer Scheduling for the No Show Rate in Hospital Outpatient Departments

Synopsis

This book examines the issue of no-shows at hospital outpatient departments, which can represent up to 20% of patients. The author analyzes data from clinic records and patient questionnaires to identify significant factors influencing this problem, including scheduling practices, communication, wait times, and previous no-show history. The book discusses potential improvements to the manual scheduling system and explores the advantages of an online computer scheduling system in addressing the no-show problem. By utilizing a computer's capabilities for rapid data access and manipulation, this system can enhance communication, adjust schedules based on patient no-show tendencies, facilitate same-day services, and continuously monitor factors affecting the no-show rate. The insights provided in this book have significant implications for improving efficiency, resource utilization, and patient satisfaction in hospital outpatient departments.

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Other Popular Editions of the Same Title

9781178549775: Implications of On-Line Computer Scheduling for the No Show Rate in Hospital Out-Patient Departments

Featured Edition

ISBN 10:  1178549771 ISBN 13:  9781178549775
Publisher: Nabu Press, 2011
Softcover