Synopsis
Learn how to successfully emerge from complex crisis conditions with this practical, comprehensive guide.
"A book I wish I’d had in difficult times.” —General Stanley McChrystal, US Army (Ret) & Co-Founder and CEO, McChrystal Group
When the system breaks, what do you do? You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks—careful planning, expert consultation, bold strategy—aren’t working. What if we told you that instead of the end of the world, this is your moment to create lasting, transformative change?
Crisis Engineering is your field guide to leading through the chaos—and coming out stronger than before. Drawing on decades of experience inside some of the most complex systems in industry and government, Marina Nitze, Matthew Weaver, and Mikey Dickerson, of the crisis engineering firm Layer Aleph, reveal their powerful, hands-on framework for navigating high-stakes crises.
From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail—and how to help them recover. You’ll learn:
- How to identify the 5 signals of a crisis—and use them to your advantage
- Why traditional leadership instincts fail under pressure—and what to do instead
- How to stand up your own crisis engineering effort when it matters most
Whether you’re in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change.
"synopsis" may belong to another edition of this title.
About the Author
Marina Nitze served as Chief Technology Officer of the US Dept. of Veterans Affairs and Senior Advisor on technology at the White House. She previously co-authored Hack Your Bureaucracy.
Matthew Weaver was a founding member of the "SRE" discipline which now dominates technical operations worldwide, while responsible for the availability of Google's search product in 2005-2009. He later held the title "Rogue Leader" while establishing the Defense Digital Service at the US Dept. of Defense. He is a partner in the crisis engineering firm Layer Aleph.
Mikey Dickerson, also a founding SRE at Google, led the HealthCare.gov rescue, for which he was featured on the cover of TIME magazine. Afterwards, President Obama appointed him Deputy Chief Information Officer of the United States, where he created the United States Digital Service.
Marina, Weaver, and Mikey are partners in the crisis engineering firm Layer Aleph.
"About this title" may belong to another edition of this title.
Search results for Crisis Engineering: Time-Tested Tools for Turning Chaos...
Stock Image
Crisis Engineering : Time-Tested Tools for Turning Chaos into Clarity
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 52463409
Stock Image
Crisis Engineering Format: Paperback
Seller: INDOO, Avenel, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread copy in mint condition. Seller Inventory # TW9780306836862
Stock Image
Crisis Engineering Format: Paperback
Seller: INDOO, Avenel, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # 9780306836862
Stock Image
Crisis Engineering : Time-Tested Tools for Turning Chaos into Clarity
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # 52463409-n
Seller Image
Crisis Engineering
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. WHEN THE SYSTEM BREAKS, WHAT DO YOU DO?You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks-careful planning, expert consultation, bold strategy-aren't working. In fact, they might be making things worse.What if we told you that this is your moment to lead transformative change?Crisis Engineering is your field guide to leading through the chaos-and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail-and how to help them recover. At its core is sensemaking: the invisible, human process that drives understanding, action, and ultimately, change.You'll learn:- How to identify the 5 signals of a real crisis-and use them to create space for lasting reform- Why traditional leadership instincts fail under pressure-and what to do instead- How to rapidly converge on a shared version of reality in chaotic, high-visibility moments- Why crises are not just disasters to survive, but rare opportunities for meaningful transformationWhether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most. Seller Inventory # LU-9780306836862
Stock Image
Crisis Engineering: Time-Tested Tools for Turning Chaos into Clarity
Seller: California Books, Miami, FL, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Seller Inventory # I-9780306836862
Stock Image
Crisis Engineering (Paperback)
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. WHEN THE SYSTEM BREAKS, WHAT DO YOU DO?You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks-careful planning, expert consultation, bold strategy-aren't working. In fact, they might be making things worse.What if we told you that this is your moment to lead transformative change?Crisis Engineering is your field guide to leading through the chaos-and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail-and how to help them recover. At its core is sensemaking: the invisible, human process that drives understanding, action, and ultimately, change.You'll learn:- How to identify the 5 signals of a real crisis-and use them to create space for lasting reform- Why traditional leadership instincts fail under pressure-and what to do instead- How to rapidly converge on a shared version of reality in chaotic, high-visibility moments- Why crises are not just disasters to survive, but rare opportunities for meaningful transformationWhether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most. In today's world, it's rare for someone not to be impacted by a technical crisis in some way. Learn how to successfully emerge from complex crisis conditions in this practical, comprehensive guide. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780306836862
Seller Image
Crisis Engineering
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. WHEN THE SYSTEM BREAKS, WHAT DO YOU DO?You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks-careful planning, expert consultation, bold strategy-aren't working. In fact, they might be making things worse.What if we told you that this is your moment to lead transformative change?Crisis Engineering is your field guide to leading through the chaos-and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail-and how to help them recover. At its core is sensemaking: the invisible, human process that drives understanding, action, and ultimately, change.You'll learn:- How to identify the 5 signals of a real crisis-and use them to create space for lasting reform- Why traditional leadership instincts fail under pressure-and what to do instead- How to rapidly converge on a shared version of reality in chaotic, high-visibility moments- Why crises are not just disasters to survive, but rare opportunities for meaningful transformationWhether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most. Seller Inventory # LU-9780306836862
Buy New
US$ 22.17
Free Shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 6 available
Stock Image
Crisis Engineering
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9780306836862
Buy New
US$ 21.05
US$ 5.59 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
Crisis Engineering
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. Established seller since 2000. Seller Inventory # WB-9780306836862
Buy New
US$ 21.24
US$ 5.59 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 12 available