Two Faces of Trust: The Roles of Calculative and Relational Trust in Work Transformation (Classic Reprint) - Hardcover
Synopsis
Explore how two kinds of trust shape workplace transformation and participation in pay-for-skills programs.
This nonfiction study examines how calculative and relational trust help or hinder employees when new work practices arrive. It explains how trust matters before and after transformation begins, and why participation spreads unevenly across teams. Grounded in observations and surveys from real workplaces, the work highlights practical dynamics that managers and staff experience on the shop floor.
- Calculative trust guides early movers to enroll in new training and course-taking opportunities.
- Relational trust supports ongoing participation once teams adopt transformed practices.
- Social influence, team meetings, and peer pressure can accelerate or slow diffusion.
- Trust interacts with pay-for-skills plans and team-based rewards to sustain change.
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Two Faces of Trust The Roles of Calculative and Relational Trust in Work Transformation Classic Reprint
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Two Faces of Trust The Roles of Calculative and Relational Trust in Work Transformation Classic Reprint
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