Synopsis
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
"synopsis" may belong to another edition of this title.
About the Author
Robert C. Camp is manager, benchmarking competency, quality office, for Xerox Corporation's U.S. customer operations. The most widely recognized authority on benchmarking, Camp helped establish the International Benchmarking Clearinghouse, and served on the Executive Committee of the Council of Logistics Management.
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for Benchmarking: The Search for Industry Best Practices...
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00075583803
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # I14J-01095
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0000890785
Stock Image
Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1 Edition. Used book that is in clean, average condition without any missing pages. Seller Inventory # 2369430-6
Stock Image
Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 1 Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 8084337-6
Seller Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: Redux Books, Grand Rapids, MI, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Hardcover. Pages are clean and unmarked. Covers show very minor shelving wear. Binding is tight, hinges strong.; 100% Satisfaction Guaranteed! Ships same or next business day! Seller Inventory # 132207050010
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0527916358I4N00
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0527916358I4N00
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0527916358I4N00
Stock Image
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR003628853
Buy Used
US$ 4.99
Shipping:
US$ 7.37
From United Kingdom to U.S.A.
Quantity: 2 available