Synopsis
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
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Hardcover. Condition: Good. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Seller Inventory # 0873890582-11-1
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
Published by
Amer Society for Quality, 1989
ISBN 10: 0873890582
ISBN 13: 9780873890588
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Condition: good. Fast Free Shipping â" Good condition book with a firm cover and clean, readable pages. Shows normal use, including some light wear or limited notes highlighting, yet remains a dependable copy overall. Supplemental items like CDs or access codes may not be included. Seller Inventory # GWV.0873890582.G
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Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
Published by
Amer Society for Quality, 1989
ISBN 10: 0873890582
ISBN 13: 9780873890588
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Hardcover
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Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # Q04C-01138
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
Published by
Amer Society for Quality, 1989
ISBN 10: 0873890582
ISBN 13: 9780873890588
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Hardcover
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0873890582I4N00
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
Published by
Amer Society for Quality, 1989
ISBN 10: 0873890582
ISBN 13: 9780873890588
Used
Hardcover
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0873890582I4N00
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
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Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance
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Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
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ISBN 10: 0873890582
ISBN 13: 9780873890588
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Hardcover. Condition: Very Good. No Jacket. Reprint. xv, 299 pp. Second printing. The upper fore-corners of the covers are very slightly bumped. The binding is tight and square, and the text is clean. Seller Inventory # 025244
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Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
Published by
Amer Society for Quality, 1989
ISBN 10: 0873890582
ISBN 13: 9780873890588
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Hardcover
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Hardcover. Condition: Very Good. 0873890582 Previous owner name inside front cover. Pages like new. No dust jacket as issued. Picture cover. Seller Inventory # 0873890582NOE