Items related to SPC Simplified for Services
Synopsis
Service organizations can increase their competitive advantage through the application of statistical process control (SPC) techniques. Using the same hands-on approach as their SPC Simplified, the authors have developed a prime source for service personnel.
SPC Simplified for Services thoroughly illustrates the application of the tools and techniques of statistical process control. Each module contains practice problems with the solutions provided at the end of the book.
With SPC Simplified for Services, you will learn:
Problem-solving tools, such as flow charts and brainstorming.
Frequency histograms and checksheets.
Variable and attribute control charts.
Sampling plans.
Systems capability.
"synopsis" may belong to another edition of this title.
About the Author
Davida M. Amsden is a private consultant/educator in the areas of SPC, total quality systems, just-in-time manufacturing, and participative management.
Howard E. Butler is the owner of Quality Control Services Company. Previously, he worked at General Motors Corporation developing and managing quality management systems.
Robert T. Amsden is an associate professor of decision sciences at the University of Dayton.
"About this title" may belong to another edition of this title.
- PublisherProductivity Press
- Publication date1991
- ISBN 10 0527916390
- ISBN 13 9780527916398
- BindingPaperback
- Edition number1
- Number of pages317
Buy New
Learn more about this copy
US$ 33.98
Shipping:
US$ 4.00
Within U.S.A.
Top Search Results from the AbeBooks Marketplace
Stock Image
SPC Simplified for Services
Seller: Blue Vase Books, Interlochen, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # 31URM80053K6_ns
Quantity: 1 available
Stock Image
SPC Simplified for Services : Practical Tools for Continuous Quality Improvement
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP64574216
Quantity: 2 available
Stock Image
SPC Simplified for Services
Seller: Irish Booksellers, Portland, ME, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 14-0527916390-G
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: Irish Booksellers, Portland, ME, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 1-0527916390-G
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0527916390
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: Wizard Books, Long Beach, CA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. New. Seller Inventory # Wizard0527916390
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: Front Cover Books, Denver, CO, U.S.A.
Seller rating 5 out of 5 stars
Condition: new. Seller Inventory # FrontCover0527916390
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: GoldenDragon, Houston, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Buy for Great customer experience. Seller Inventory # GoldenDragon0527916390
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: GoldBooks, Denver, CO, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0527916390
Quantity: 1 available
Stock Image
SPC Simplified for Services
Seller: Toscana Books, AUSTIN, TX, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: very good. Purchase pre-owned books for prompt service and customer satisfaction. Seller Inventory # UnScanned0527916390
Quantity: 1 available