Identifying the Attributes of Successful Executive Support System Implementation (Classic Reprint) - Hardcover

De Long

 
9780656758708: Identifying the Attributes of Successful Executive Support System Implementation (Classic Reprint)

Synopsis

A practical guide to building executive support systems that actually work.

This book examines how ESS are defined, funded, and implemented in large organizations, using real-world case material to show what helps or hinders adoption.

The author traces eight critical factors for top-management acceptance and shows why a clear sponsor, active business alignment, and access to reliable data matter as much as technology. Through field studies and a detailed case from a major company, you’ll see how different executives use ESS—and why one-size-fits-all software often fails.
  • Learn which roles and responsibilities drive successful ESS projects
  • See how data access, system timing, and integration affect usefulness
  • Understand political and organizational dynamics that can stall or accelerate adoption
  • Discover practical issues around hardware choices, software fit, and user training
Ideal for readers of information systems, technology management, and executive decision support who want concrete takeaways, not theory.

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