Items related to Dealing with Difficult People: Proven Strategies for...
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions - Hardcover
Synopsis
Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates.
"synopsis" may belong to another edition of this title.
About the Author
ROBERTA CAVA owns training companies in Canada, the United States, and Australia. Based in Australia, she offers 65 different seminars worldwide, including her favorite: “Dealing with Difficult People,” which has been presented to over 65,000 participants. She is a career counselor and Human Resource specialist.
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for Dealing with Difficult People: Proven Strategies for...
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Fine. Seller Inventory # GOR014323523
Quantity: 1 available
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002799812
Quantity: 1 available
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.09. Seller Inventory # G0749910194I4N01
Quantity: 1 available
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749910198
Quantity: 2 available
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749910198
Quantity: 2 available
Stock Image
Dealing with Difficult People
Published by
Little, Brown Book Group Limited, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 39144703-20
Quantity: 1 available
Stock Image
Dealing with Difficult People : Proven Strategies for Handling Stressful Situations and defusing Tensions
Published by
Judy Piatkus (Publishers) Limited, London, UK, 1995
ISBN 10: 0749910194
ISBN 13: 9780749910198
Used
Hardcover
Seller: Sarah Zaluckyj, KINGTON, United Kingdom
Seller rating 5 out of 5 stars
Hard Back/Hard Cover. Condition: Fine. Dust Jacket Condition: Dustjacket Near Fine. Reprint. 185 pages. Light wear to top edge & corners of dustjacket. Dustjacket, binding & contents very clean indeed. Seller Inventory # 028100
Quantity: 1 available
Stock Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siuta.
Seller: madelyns books, Suffolk, United Kingdom
Seller rating 4 out of 5 stars
Condition: Used: Like New. like new condition. . sent next working day from the u/k 1st class 0.0. Seller Inventory # 1124GOVO48M
Quantity: 1 available
Stock Image
DEALING WITH DIFFICULT PEOPLE
Seller: Mercado de Libros usados de Benimaclet, Valencia, V, Spain
Seller rating 5 out of 5 stars
Tapa dura. Condition: Muy bien. Seller Inventory # 2GG 700 191
Quantity: 1 available
Seller Image
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: Book Express (NZ), Shannon, New Zealand
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. 192 pages. dj chipped & worn, ex-library book, Many in the course of their jobs have to deal with irate, rude, impatient, em otional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the t. Seller Inventory # 5065w
Quantity: 1 available