In 1995 The Boundaryless Organization showed companies how to sweep away the artificial obstacles-such as hierarchy, turf, and geography-that get in the way of outstanding business performance. Now, in this completely revised edition of their groundbreaking work, management experts Ron Ashkenas, Dave Ulrich, Todd Jick, and Steve Kerr offer an up-to-date version of their comprehensive guide to help any organization go "boundaryless"-and become a company with the ability to quickly, proactively, and creatively adjust to changes in the environment. With new examples, a new commentary on the developments of the last five years, and illuminating first-hand accounts from pioneering senior executives, the authors once again show why "boundaryless" is a prerequisite for any organization trying to succeed in the economy of the twenty-first century.
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Winner of the Executive Leadership Award
"If your organization is ready for transformation, The Boundaryless Organization will provide a simple but provocative framework either for getting started or for accelerating the pace."
— from the foreword by Lawrence A. Bossidy, chairman and CEO, Honeywell Corporation
"This is the best book on globalization and the seamless organization that I have read."
— David H. Komansky, chairman and CEO, Merrill Lynch & Co., Inc.
"A very important contribution."
— from the foreword by C. K. Prahalad, coauthor of Competing for the Future
"Attacks the very core of traditional management structure, with all of its walls, boundaries, and limitations."
— Quality Progress
"Outlines how companies can make the change from rigid structures to ones where ideas, resources, and information can flow freely."
— HR Strategies & Tactics
"A refreshing guide to innovative ways to do business . . . . Each part includes a questionnaire that readers can use to determine where they stand on a continuum between boundaried and boundaryless status."
— Journal of Management Consulting
"Recommended reading."
— CIO
"Outlines how companies can make the change from rigid structures to ones where ideas, resources, and information can flow freely."
— HR Strategies & Tactics
"A refreshing guide to innovative ways to do business . . . . Each part includes a questionnaire that readers can use to determine where they stand on a continuum between boundaried and boundaryless status."
— Journal of Management Consulting
"Recommended reading."
— CIO
In the words of Jack Welch— the legendary former CEO of General Electric— today's organizations must become "boundaryless" if they are to be successful. In this thoroughly revised and updated edition of The Boundaryless Organization four of the management experts who helped GE create a boundaryless culture explain what it takes to make the boundaryless organization a reality. Drawing on both theory and practice, they show how to break through the four most common types of organizational boundaries-hierarchical (or vertical), functional (or horizontal), external, and geographic-to achieve the speed, flexibility, integration, and innovation needed to survive and thrive in today's business environment. Using examples from GE, Schwab, GlaxoSmithKline, and other successful companies, the authors demonstrate how the free flow of ideas, resources, and talent in and out of the organization, up and down the hierarchy, and across geographic boundaries can result in outstanding performance.
The Boundaryless Organization reveals how leaders can use four powerful "levers" to foster a shift from "command and control" methods to those that rely more on creating shared mind-sets, stretch goals, and empowered colleagues, including:
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