The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability - Hardcover

Page, Susan

Hardcover

ISBN 10: 0814436617 ISBN 13: 9780814436615

Publisher: AMACOM, 2015

Synopsis

Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? You’re not alone! In fact, these obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI).Thankfully, though, you don’t have to be a BPI expert in order to resolve these situations and find the results your business needs to find success again. Written by an experienced process analyst, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to:· Eliminate duplication and bureaucracy· Control costs· Establish internal controls to reduce human error· Test and rework the process before introducing it· Implement the changesWhether you are new to BPI or a seasoned pro, this user-friendly how-to guide--complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas--is your solution to turning your business into the well-oiled machine you know it can be.

About this title

Book Description

Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs.

The good news is you don’t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can:

Identify and prioritize the processes that need fixing · Eliminate duplication and bureaucracy · Control costs · Establish internal controls to reduce human error · Test and rework the process before introducing it · Implement the changes

Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

From the Author

If you are new to business process improvement (BPI), you will find this book easy to follow and learn that you can do this work. If you are an experienced professional with a background in BPI, you too will find some useful tips and a different way to approach the work.

If you purchase the Kindle version of this book you may want to consider also buying The Workbook (ISBN: 9780976042839), so that you have a place to write down your answers to the ten steps for your case.

Edition details

• Publisher: AMACOM
• Publication date: 2015
• ISBN 10: 0814436617
• ISBN 13: 9780814436615
• Binding: Hardcover
• Language: English
• Edition number: 2
• Number of pages: 384