"[The author] has succeeded in producing a relevant, informative tome of moderate length well worth consideration by as reference for practitioners and as either a primary or supplementary text for instructors. Useful tools are ably and adeptly incorporated into the text." - Technometrics, Nov. 2004, Vol. 46, No. 4 "a much needed up-to-date presentationattractive to educatorsa significant contribution in this area, and I recommend it... -Quality Progress
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