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Book Description Hard Cover. Condition: Very Good. No Jacket. Contents address such topics as process development, characteristics of key players, the process of case management, and maintaining the model, among others. Signed by Togno-Armanasco. No writing or highlighting in text. Signed by Author. Seller Inventory # 007235
Book Description Hardcover. Condition: Good. Dust Jacket Condition: No Dust Jacket. 1st Printing. Small 4to 9" - 11" tall; 183 pages; No Dust Jacket, Book Shows little Wear; BX53. Seller Inventory # w1598