Items related to Command Performance: The Art of Delivering Quality...
Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book) - Hardcover
Synopsis
Essays discuss service strategy, quality service delivery, and public sector service, and are accompanied by interviews with executives
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About the Author
Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.
"About this title" may belong to another edition of this title.
- PublisherHarvard Business Review Press
- Publication date1994
- ISBN 10 0875845622
- ISBN 13 9780875845623
- BindingHardcover
- LanguageEnglish
- Number of pages256
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Command Performance
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1. Seller Inventory # G0875845622I4N01
Quantity: 1 available
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Command Performance
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1. Seller Inventory # G0875845622I4N00
Quantity: 1 available
Stock Image
Command Performance
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.1. Seller Inventory # G0875845622I5N00
Quantity: 1 available
Stock Image
Command Performance
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.25. Seller Inventory # G0875845622I3N00
Quantity: 1 available
Stock Image
Command Performance
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.1. Seller Inventory # G0875845622I2N00
Quantity: 1 available
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Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book Series)
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: Ammareal, Morangis, France
Seller rating 5 out of 5 stars
Hardcover. Condition: Très bon. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-229-262
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Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book)
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: MusicMagpie, Stockport, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. 1710277421. 3/12/2024 9:03:41 PM. Seller Inventory # U9780875845623
Quantity: 1 available
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Command Performance, The Art of Delivering Quality Service
Published by
Harvard Business School Press, Boston, Massachusetts, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
New
Hardcover
First Edition
Seller: About Books, Henderson, NV, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: New. Dust Jacket Condition: New. First Printing of the First Edition. Boston, Massachusetts: Harvard Business School Press, 1994. Brand New condition in a Brand New dust jacket. Contains eight articles and five interviews from the Harvard Business Review since 1982. Offers timely, specific, and practical insights into improving the quality of service in any industry. Contributors include Peter Drucker, James Heskett, Frederick Reichheld, Leonard Schlesinger, etc. Bound in the original red cloth. Complete with dust jacket. First Printing of the First Edition. Hardcover. New/New. 8vo. xx, 260pp. Seller Inventory # 000012
Quantity: 1 available
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Command Performance : The Art of Delivering Quality Service (The Harvard Business Review Book)
Published by
Harvard Business School Pr September 1994, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
Used
Hardcover
Seller: Dial-A-Book, NARRABEEN, NSW, Australia
Seller rating 5 out of 5 stars
8vo hardcover 260pp near fine / very good d/w. This text provides insights of leading business thinkers and executives on delivery service to customers. Peter Drucker, Frederick Reichheld, Leonard Schlesinger and James Heskett, among others, explore various aspects of developing a service strategy and implementing it effectively. First-person accounts and profiles of individual firms provide lessons from the field. Featuring eight articles and five interviews from the "Harvard Business Review", the text develops a strong framework, with real-world models, for significantly improving the quality of service in any industry. Seller Inventory # 25784
Quantity: 1 available
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Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book)
Published by
Harvard Business Review Press, 1994
ISBN 10: 0875845622
ISBN 13: 9780875845623
New
Hardcover
Seller: The Book Spot, Sioux Falls, MN, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: New. Seller Inventory # Abebooks221185
Quantity: 1 available