Command Performance Art Delivering (7 results)
- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
US$ 7.78
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Harvard Business Review Press (edition ), 1994
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 5.60
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Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Good
US$ 10.08
US$ 6.76 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Command Performance, The Art of Delivering Quality Service
Martin, John E. (preface by); Contributors include Peter Drucker, James Heskett, Frederick Reichheld, Leonard Schlesinger
Language: English
Published by Harvard Business School Press, Boston, Massachusetts, 1994
- Hardcover
- First Edition
Seller: About Books, Henderson, NV, U.S.A.About Books
Contact seller5-star sellerCondition: New
US$ 20.95
US$ 6.95 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: New. Dust Jacket Condition: New. First Printing of the First Edition. Boston, Massachusetts: Harvard Business School Press, 1994. Brand New condition in a Brand New dust jacket. Contains eight articles and five interviews from the Harvard Business Review since 1982. Offers timely, specific, and practical insights into improving the quality of service in any industry. Contributors include Peter Drucker, James Heskett, Frederick Reichheld, Leonard Schlesinger, etc. Bound in the original red cloth. Complete with dust jacket. First Printing of the First Edition. Hardcover. New/New. 8vo. xx, 260pp.…
- Hardcover
Seller: Budget Books, Pasadena, CA, U.S.A.Budget Books
Contact seller5-star sellerCondition: New
US$ 38.00
US$ 5.00 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: New. Dust Jacket Condition: New.
Language: English
Published by Harvard Business School Pr September 1994, 1994
- Hardcover
Seller: Dial-A-Book, NARRABEEN, NSW, AustraliaDial-A-Book
Contact seller4-star sellerCondition: Used - Very good
US$ 12.40
US$ 52.00 shippingShips from Australia to U.S.A.Quantity: 1 available
Condition: Very Good. 8vo hardcover 260pp near fine / very good d/w. This text provides insights of leading business thinkers and executives on delivery service to customers. Peter Drucker, Frederick Reichheld, Leonard Schlesinger and James Heskett, among others, explore various aspects of developing a service strategy and implementing it effectively. First-person accounts and profiles of individual firms provide lessons from the field. Featuring eight articles and five interviews from the "Harvard Business Review", the text develops a strong framework, with real-world models, for significantly improving the quality of service in any industry.…
- Hardcover
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.SHIMEDIA
Contact seller4-star sellerCondition: New
US$ 65.99
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Condition: New. Satisfaction Guaranteed or your money back.
