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Published by Harvard Business Review Press, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Harvard Business Review Press, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: MusicMagpie, Stockport, United Kingdom
Book
Condition: Very Good. 1710277421. 3/12/2024 9:03:41 PM.
Published by Harvard Business School Press, Boston, Massachusetts, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: About Books, Henderson, NV, U.S.A.
Book First Edition
Hardcover. Condition: New. Dust Jacket Condition: New. First Printing of the First Edition. Boston, Massachusetts: Harvard Business School Press, 1994. Brand New condition in a Brand New dust jacket. Contains eight articles and five interviews from the Harvard Business Review since 1982. Offers timely, specific, and practical insights into improving the quality of service in any industry. Contributors include Peter Drucker, James Heskett, Frederick Reichheld, Leonard Schlesinger, etc. Bound in the original red cloth. Complete with dust jacket. First Printing of the First Edition. Hardcover. New/New. 8vo. xx, 260pp.
Published by Harvard Business Review Press, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Published by Harvard Business School Pr September 1994, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: Dial-A-Book, NARRABEEN, NSW, Australia
Book
8vo hardcover 260pp near fine / very good d/w. This text provides insights of leading business thinkers and executives on delivery service to customers. Peter Drucker, Frederick Reichheld, Leonard Schlesinger and James Heskett, among others, explore various aspects of developing a service strategy and implementing it effectively. First-person accounts and profiles of individual firms provide lessons from the field. Featuring eight articles and five interviews from the "Harvard Business Review", the text develops a strong framework, with real-world models, for significantly improving the quality of service in any industry.
Published by Harvard Business Review Press, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: The Book Spot, Sioux Falls, SD, U.S.A.
Book
Hardcover. Condition: New.
Published by Harvard Business Review Press, 1994
ISBN 10: 0875845622ISBN 13: 9780875845623
Seller: dsmbooks, Liverpool, United Kingdom
Book
Hardcover. Condition: New. New. book.