Synopsis
Determine what customers really want, how to meet those needs and measure your service.
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Managing Quality Customer Service (A Fifty-Minute Series Book)
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00063037302
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Managing Quality Customer Service (A Fifty-Minute Series Book)
Seller: HPB-Emerald, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_438617713
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Managing Quality Customer Service : A Practical Guide for Establishing a Service Operation
Published by
Crisp Publications, Incorporated, 1989
ISBN 10: 0931961831
ISBN 13: 9780931961830
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 1207308-6
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Managing Quality Customer Service (Fifty-Minute S.)
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # wbb0023648474
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Managing Quality Customer Service (A Fifty-Minute Series Book)
Seller: Textbooks_Source, Columbia, MO, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Seller Inventory # 000285420U
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Managing Quality Customer Service (A Fifty-Minute Series Book)
Seller: One Planet Books, Columbia, MO, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Seller Inventory # 000285420U
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Managing Quality Customer Service : A Practical Guide for Establishing a Service Operation
Published by
Crisp Publications, Incorporated, 1989
ISBN 10: 0931961831
ISBN 13: 9780931961830
Used
Softcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # GRP89005824
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Managing Quality Customer Service. A practical guide for establishing a service operationo
Published by
Crisp Publications, 1989
ISBN 10: 0931961831
ISBN 13: 9780931961830
Used
Encuadernación de tapa blanda
Seller: Librería Diálogo, Ciempozuelos, Madrid, M, Spain
Seller rating 5 out of 5 stars
Encuadernación de tapa blanda. Condition: Muy bien. X2408K02118MM. 282 g. 100pp. Rústica. Estado, muy bien. Gestión de la calidad en el servicio al cliente. Una guía práctica para establecer una operación de servicio. English. Seller Inventory # X2408K02118MM
International Edition
MANAGING QUALITY CUSTOMER SERVICE
International EditionSeller: UK BOOKS STORE, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 7-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability. Seller Inventory # CBS 9780931961830
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US$ 46.17
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Managing Quality Customer Service (A Fifty-Minute Series Book)
Seller: The Book Spot, Sioux Falls, MN, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Seller Inventory # Abebooks246881