Managing the Matrix: The Secret to Surviving and Thriving in Your Organization - Hardcover

Metcalfe, Dawn

Hardcover

ISBN 10: 1118765370 ISBN 13: 9781118765371

Publisher: Wiley, 2014

Synopsis

A comprehensive guide to excelling in a complex matrix organization

Debra was not in a good mood as she entered Johann’s office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn’t think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going.

Debra knew the type - went to the same school, belonged to the same club - she didn’t have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn’t enough around here.

Debra and Johann work in an environment with multiple and complex reporting lines – in other words, a matrix. There’s room to “slip between the cracks” – if a person wants to take advantage of confusion over who is managing performance; or if they can’t make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language.

Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job.  The result will help reduce stress and increase your chances of success.

Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today’s complex work environments.

About this title

From the Back Cover

YOUR SURVIVAL GUIDE FOR A MATRIX ORGANIZATION

"Dawn Metcalfe weaves together the best bits of an MBA course and the best bits of an episode of The Office to create a must-read book on surviving and thriving in a big company. There's no shortage of management and human resources theory in Managing the Matrix - but by writing in the engaging style of a novel rather than the dry language of a textbook, Dawn brings abstract concepts to life. Required reading for ambitious interns, C-suite veterans and all rungs of the corporate ladder in between."
Richard Dean, Journalist & Broadcaster/Presenter, Dubai Eye Radio and author of Sink or Swim

"Managing the Matrix is the 'Da Vinci Code' of navigating the complexities of matrixed organizations. Dawn has written a very readable and poignant handbook that will help 'consultants' and senior managers alike to label, demystify and decode the ambiguities of life in global organizations. It will be an inspiration to anyone involved in coaching, developing, managing change or mentoring."
Peter Burditt, seasoned coach and management consultant for some of the world's global leading organizations as well as a founder member of the Academy of Coaching

"Managing the Matrix has brought academics to practice, theory to reality. Dawn very cleverly reaches through our minds, hearts and souls to take us through a mentoring journey to share and discover the importance of soft skills to navigate successfully through today's typical global organization. Dawn's words are inspiring, simple and applicable – thank you for teaching us to be better leaders."
Farah Foustok, CEO, Lazard Asset Management, Middle East

About the Author

Dawn Metcalfe is the Managing Director of Performance Development Services (PDS) and an experienced trainer, facilitator and coach who works across a wide range of industries.

Her clients are usually already highly effective and skilled people who wish to consider new tools that might help them as they face their next challenge.

Dawn has extensive experience of working with different cultures having lived and worked in the UK, France, Spain, Japan, China and now Dubai where she is based.

Dawn works regularly with board directors, senior managers and top management teams across the region to improve performance by changing the way individuals and groups see the world and the impact they have on it and others.

Performance Development Services (PDS) helps individuals, teams and organizations change behaviour and improve performance through 1:1 Executive Coaching, mentoring or delivering Leadership and Management Development Programmes.

Edition details

• Publisher: Wiley
• Publication date: 2014
• ISBN 10: 1118765370
• ISBN 13: 9781118765371
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 224