Some Principles of Business-Like Conduct in Libraries (Classic Reprint) - Softcover

Arthur E. Bostwick

 
9781330296721: Some Principles of Business-Like Conduct in Libraries (Classic Reprint)

Synopsis

Learn how a library can run like a careful business—serving the public with value and efficiency.

This book outlines a practical mindset for library work, showing how business-like practices can improve service, accountability, and community trust. It argues that a library should be a well-run institution that treats patrons with courtesy, manages time and resources wisely, and keeps staff focused on helpful outcomes. The guidance draws on everyday questions about conduct, decision-making, and the right balance between service and stewardship.

  • Understand the core ideas of business-like conduct, including how to balance service, cost, and impact.
  • Learn practical habits for improving patron relations, accuracy in records, and timely responses.
  • See how etiquette, promptness, and careful use of time can shape a positive library experience.
  • Explore the value of good will and orderly systems like filing, sequence, and method to support reliable service.
Ideal for readers of library administration, public librarians, and students of information science who want concrete, time-tested ideas for better daily operations.

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