Process Management: Why Project Management Fails - Hardcover

Ernst Ten Heuvelhof Roel In 't Veld Hans De Bruijin; Roel J. In't Veld; Ernst Ten Heuvelhof

Hardcover

ISBN 10: 1402073313 ISBN 13: 9781402073311

Publisher: Springer, 2002

Synopsis

More and more decisions have to be made in networks. Networks have no hierarchy, which precludes simple command and control-type decision making. In addition, project-based techniques are unlikely to succeed in networks, since project management presupposes that one actor, the project manager, is at the top of a hierarchy.How to make decisions, when both command and control and project management are ineffective? This book offers decision makers operating in networks a new perspective.If neither command and control nor project management are effective, process management offers a to reach decisions, invest in a structured interaction process. This book provides an in-depth analysis of process how to design and manage a process and why, what risks does it pose and how can we address them? With its crystal clear style, this book appeals to scientists, practitioners as well as students interested in the subject.

About this title

From the Back Cover

What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager as successful if he pays much attention to the process aspects of change. Successful management depends on the extent to which the 'stakeholders' are involved in the decision making and see their own interests protected. This book offers a wealth of insights about this 'process management'. --The book has been thoroughly revised and updated. It contains a large number of new examples. Risks and shortcomings of process management are explained more accurately. The authors also address strategies to deal with the disadvantages of process management. Moreover, there is an extra emphasis on the role of substance in processes.

About the Author

Hans de Bruijn is professor of Organisation and Management at the Faculty of Technology, Policy and Management, Delft University of Technology.

Ernst ten Heuvelhof is professor of Policy Science at the Faculty of Technology, Policy and Management, Delft University of Technology and at the Department of Public Administration at Erasmus University Rotterdam.

Roel in 't Veld is dean of the Netherlands School of Public Administration, professor of Organisation Sciences at the University of Amsterdam, professor of Management of Public Organisations at the Utrecht School of Governance and professor of Hybrid Organisations at the Open University of the Netherlands.

Edition details

• Publisher: Springer
• Publication date: 2002
• Language: English
• ISBN 10: 1402073313
• ISBN 13: 9781402073311
• Binding: Hardcover
• Edition number: 1
• Number of pages: 180