Problem Solved!
Uses your favorite top-drawer tool--the Post-it® Note. Great for individuals, great for groups--large or small. Problems come in all shapes and sizes, yet most have common characteristics that can be addressed with the techniques found in this book. Rapid Problem-Solving with Post-it® Notes shows you how to use six types of techniques:
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David Straker, MS, is a quality consultant with Hewlett Packard, UK, where he researches, writes, teaches, and consults on business methods. His previous experience includes teaching, managing, engineering, and marketing. This is his third book.
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