Sixteen cases from private companies and public agencies that can offer practical insights into the rational, context, and research for ensuring that learners actually apply learning fully on the job.
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Jack J. Phillips is a world-renowned expert on measurement and evaluation and developer of the ROI process, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs.
He is the author or editor of more than 20 books and more than 100 articles. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university.
In 1992, Phillips founded Performance Resources Organization (PRO), an international consulting firm that provides comprehensive assessment, measurement, and evaluation services for organizations. In 1999, the Franklin Covey Company purchased PRO, and it is now known as the Jack Phillips Center for Research. Today it is an independent, leading provider of measurement and evaluation services to the global business community.
How Can Learning Be Transferred To The Workplace?
Training can be deemed as ineffective any time employees cannot transfer what they've learned to their jobs. In Action: Transferring Learning to the Workplace features case after case of HRD professionals providing training that is directly transferrable to the job-some with remarkably successful performance improvement results.
Each case in this volume of ASTD's IN ACTION series is a real-world example with real-world results. And every case shows the best (and some not-so-stellar) practices that all trainers can learn from.
ASTD is proud to present the fifth book in the IN ACTION series: 17 case studies from a cross section of organizations-international and national, industrial and service, government and private sector-that spotlight the whys, hows, and whats of knowledge transfer.
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