The Targeted Evaluation Process

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9781562861407: The Targeted Evaluation Process

Manage training evaluation with an organized and systematic approach to build flexible interventions, determine whether performance interventions achieved goals, and how-to partner with stakeholders throughout the process. Included are practical tools, templates, and sample questions.

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About the Author:

Wendy L. Combs is a project manager for worldwide training at Cisco Systems. She was formerly a traning manager at Nortel Networks. She has been involved in large-scale curriculum development projects and organizational change initiatives involving process redesign and the implementation of new technology.

Salvatore V. Falletta is a manager for the measurement and impact analysis group within Intel University and Business Practices Network at Intel Corporation. He is currently leading Intel's global employee survey and organizational assessment initiatives, evaluation and impact analysis projects and organizational performance indicators.

Review:

This book gives human performance improvement practitioners an evaluation process that fits their work. Its straightforward, six-step approach leads to client-centered evaluations of complex improvement initiatives, and naturally guides practitioners to creating value-added results that managers will appreciate. --James S. Pepitone, Chairman, Pepitone Berkshire Piaget Worldwide

I found this book easy to read, clear in its content and counsel, and comprehensive as an evaluation guide. As a researcher and performance improvement consultant/practitioner, I will recommend it to my students, associates, and clients. --Harold D. Stolovitch, President, Harold D. Stolovitch & Associates, Ltd., and Author of Telling Ain't Training

This book provides timely, thorough, and thoughtful insights for a field that is going through rapid change. The Targeted Evaluation Process model will no doub have a profound impact in the field. --Tony O'Driscoll, Senior Consultant, IBM Global Services Consulting

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