The Manager's Communication Toolbox - Softcover

Chasen, Everett; Putnam, Bob

Softcover

ISBN 10: 1562868187 ISBN 13: 9781562868185

Publisher: Association for Talent Development, 2012

Synopsis

The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it's essential to understand each of these areas of communication. InThe Manager's Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills―find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.

About this title

About the Author

Everett A. (Ev) Chasen is a partner in Foxwood Communications LLC, a communication consulting firm offering writing, mentoring, training, and communication planning services in the Washington, D.C. area. Ev is a former member of the Federal Senior Executive Service, with 35 years of government experience as a speechwriter, communications manager, and public affairs officer.
Robert R. (Bob) Putnam has provided public relations counsel to (and written speeches for) top officials at several well-known national healthcare associations, as well as for members of the president's cabinet and a U.S. Senator. Working as a newspaper reporter, he won Maryland-Delaware-D.C. Press Association's top honors for feature writing.

Review

This is a good book. Managers need it. From CEOs to recent grads, managers need to communicate effectively with their colleagues, their supervisors and most of all with the public. As a business journalist, I know from sad experience that many of them need help, and this is a book that can help them. --Thomas G. Donlan, Editorial Page Editor, Barron's National Business and Financial Weekly

Edition details

• Publisher: Association for Talent Development
• Publication date: 2012
• ISBN 10: 1562868187
• ISBN 13: 9781562868185
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 176