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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals - Softcover
Synopsis
What do championship poker players and world-class salespeople have in common? The ability to read people. Customers “tell” us how to deliver the highest levels of service. If we pay attention to them, listen to their words, and observe their behavior, they will guide us to do the following: • Treat them the way they want to be treated. • Meet and exceed their expectations. • Provide a positive, predictable experience. • Develop strong relationships and bonds. • Tailor our approach to each individual.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
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Customer Tells
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9781735059310
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Customer Tells
Published by
Optimum Press, 2020
ISBN 10: 1735059315
ISBN 13: 9781735059310
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Paperback / softback
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
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Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9781735059310
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Customer Tells
Seller: moluna, Greven, Germany
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Condition: New. KlappentextrnrnWhat do championship poker players and world-class salespeople have in common?nThe ability to read people.nnCustomers tell us how to deliver the highest levels of service. If we pay attention to them,nlisten to their words, and . Seller Inventory # 448298649
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