Futterknecht John (33 results)

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
Contact seller5-star sellerCondition: Used - Good
US$ 4.92
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contact seller4-star sellerCondition: Used - Good
US$ 1.78
US$ 3.95 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

- Softcover
Seller: BookHolders, Towson, MD, U.S.A.BookHolders
Contact seller5-star sellerCondition: Used - Good
US$ 5.92
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Kaplan Pub Date: 4/3/2007 Binding: Paperback Pages: 265 First edition.

Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Seldman, Martin L., Futterknecht, John, Futterknecht, C. John, Seldman, Marty, Sorensen, Benjamin S.
- Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Very good
US$ 6.94
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Seldman, Martin L., Futterknecht, John, Futterknecht, C. John, Seldman, Marty, Sorensen, Benjamin S.
- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 6.94
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
US$ 7.49
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Good condition. French edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Very good
US$ 7.49
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 7.60
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-
Contact seller5-star sellerCondition: Used - Very good
US$ 7.73
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Sh…ips USPS Media Mail.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: St Vincent de Paul of Lane County, Eugene, OR, U.S.A.St Vincent de Paul of Lane County
Contact seller5-star sellerCondition: Used - Very good
US$ 3.99
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. paperback 100% of proceeds go to charity! May have signs of use, wear and minor cosmetic defects.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: HPB-Ruby, Dallas, TX, U.S.A.HPB-Ruby
Contact seller5-star sellerCondition: Used - Good
US$ 4.87
US$ 3.75 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - As new
US$ 9.98
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Seldman, Marty, John Futterknecht, & Ben Sorensen / Jovita Thomas-Williams, foreword
- Softcover
Seller: THE OLD LIBRARY SHOP, Bethlehem, PA, U.S.A.THE OLD LIBRARY SHOP
Contact seller5-star sellerCondition: Used - Fine
US$ 5.50
US$ 6.00 shippingShips within U.S.A.Quantity: 1 available
Soft Cover. Condition: fine. 9th ptg.; 9" tall; xx + 265 pages, including index. Paperback.

- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
US$ 14.43
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
US$ 14.43
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
US$ 14.43
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Hardcover
Seller: EdmondDantes Bookseller, Minneapolis, MN, U.S.A.EdmondDantes Bookseller
Contact seller5-star sellerCondition: Used - Near fine
US$ 9.95
US$ 4.49 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. Hardcover in Dust Jacket with only minor shelf-wear; book is clean, unmarked. In stock. Ships from MN, USA.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: Cheryl's Books, Vinemont, AL, U.S.A.Cheryl's Books
Contact seller5-star sellerCondition: Used - Very good
US$ 9.95
US$ 6.45 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Paperback book in good condition.

- Hardcover
Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.Goodwill of Greater Milwaukee and Chicago
Contact seller5-star sellerCondition: Used - Very good
US$ 14.42
US$ 3.00 shippingShips within U.S.A.Quantity: 1 available
Condition: very_good.

- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Very good
US$ 13.96
US$ 6.68 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Hardcover
Seller: Big River Books, Powder Springs, GA, U.S.A.Big River Books
Contact seller5-star sellerCondition: New
US$ 17.84
US$ 3.99 shippingShips within U.S.A.Quantity: 2 available
Condition: new.

- Hardcover
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
Contact seller5-star sellerCondition: New
US$ 24.76
Free ShippingShips within U.S.A.Quantity: 10 available
Hardback. Condition: New. Enter the matrix . . . and discover a whole new reality for your organization. In today's global business world, many organizations are shifting away from decentralized, vertical structures-with silo functions such as finance, HR, or operations-to a "matrix" model of cross-functional teams that work acr…oss a number of business units. When executed successfully, a matrix structure helps companies thrive in the modern market by better leveraging internal resources, eliminating duplication, spurring innovation, and driving enterprise-wide strategy. However, integrating matrix structures is often a challenge for organizations. John Futterknecht and Marty Seldman, PhD, have worked with some of the world's largest companies-including PepsiCo, Disney, McDonald's, and Microsoft-to investigate and conquer the challenges that arise with these highly integrated organizational structures. Through coaching hundreds of leaders and training thousands for on success in a matrix environment, they have witnessed first-hand which skills and strategies are most critical for matrix success . . . and now they're sharing these breakthrough, field-tested tips with you. Leading in the Global Matrix offers a real-world perspective of working in a matrix while using examples from the authors' actual coaching of business leaders. This book tackles the critical, "unspoken" dimensions that are often underestimated and unaddressed in the global business world, helping readers learn: . specific skills and insights that can help them be successful in the trenches . how to deal with day-to-day realities-which include complexity, pressure, and demand to deliver results with speed . what to do, why it's important, and how to accomplish each task With concrete action plans, readers can implement what they learn in the book into their everyday work lives. Leading in the Global Matrix encapsulates field-tested advice to help individual professionals and their teams unlock their full potential, allowing the matrix to finally deliver on its promise.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 21.90
US$ 16.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
US$ 26.40
US$ 16.69 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Brand New. 257 pages. 9.02x6.02x0.67 inches. In Stock.

- Softcover
Seller: Greener Books, London, United KingdomGreener Books
Contact seller4-star sellerCondition: Used - Very good
US$ 19.98
US$ 26.71 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
US$ 45.34
US$ 13.35 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Brand New. 244 pages. 9.25x6.00x1.25 inches. In Stock.

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Softcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
US$ 75.94
US$ 6.95 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: New. In shrink wrap. Looks like an interesting title.

- Softcover
- Print on Demand
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contact seller5-star sellerCondition: New
US$ 23.59
Free ShippingShips within U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

- Hardcover
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
Contact seller5-star sellerCondition: New
US$ 59.16
US$ 50.00 shippingShips within U.S.A.Quantity: 10 available
Hardback. Condition: New. Enter the matrix . . . and discover a whole new reality for your organization. In today's global business world, many organizations are shifting away from decentralized, vertical structures-with silo functions such as finance, HR, or operations-to a "matrix" model of cross-functional teams that work acr…oss a number of business units. When executed successfully, a matrix structure helps companies thrive in the modern market by better leveraging internal resources, eliminating duplication, spurring innovation, and driving enterprise-wide strategy. However, integrating matrix structures is often a challenge for organizations. John Futterknecht and Marty Seldman, PhD, have worked with some of the world's largest companies-including PepsiCo, Disney, McDonald's, and Microsoft-to investigate and conquer the challenges that arise with these highly integrated organizational structures. Through coaching hundreds of leaders and training thousands for on success in a matrix environment, they have witnessed first-hand which skills and strategies are most critical for matrix success . . . and now they're sharing these breakthrough, field-tested tips with you. Leading in the Global Matrix offers a real-world perspective of working in a matrix while using examples from the authors' actual coaching of business leaders. This book tackles the critical, "unspoken" dimensions that are often underestimated and unaddressed in the global business world, helping readers learn: . specific skills and insights that can help them be successful in the trenches . how to deal with day-to-day realities-which include complexity, pressure, and demand to deliver results with speed . what to do, why it's important, and how to accomplish each task With concrete action plans, readers can implement what they learn in the book into their everyday work lives. Leading in the Global Matrix encapsulates field-tested advice to help individual professionals and their teams unlock their full potential, allowing the matrix to finally deliver on its promise.

- Softcover
- Print on Demand
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 21.71
US$ 5.56 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.