Mary Portas turned Harvey Nichols from a place you went to get your tiara polished into a modern powerhouse of fashion and style. Here she looks at shopping from the consumer’s point of view, providing the ultimate insider’s guide to getting the most out of shops.
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Mary Portas is one of the UK's foremost authorities on retail and brand communication. She regularly travels the world advising on retail strategy and frequently lectures on the theme of brands and retail. Her first book, Windows - The Art of Retail Display, was published in five languages and quickly became the worldwide authority on the subject.
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