Frontiers of Excellence: Learning from Companies That Put People First

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9781857880403: Frontiers of Excellence: Learning from Companies That Put People First
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This title explores the fundamental secrets of success of some of the world's most admired companies. The author's purpose is simple - to discover, in depth and at firsthand, the reason that these organizations (including a school in the Bronx, New York City) do so well. Robert Waterman reveals that firms at the new frontiers of excellence organize around their own people and in ways that meet and anticipate customer needs. They empower their staff, give them something to believe in, challenge them, provide them with recognition, and are committed to continuous learning and innovation, to change and to total customer relationships. Waterman's case studies give readers an insider's view of why these firms are so good. Other insights include: companies that set profits as their number-one goal are actually less profitable in the longrun than people-centred organizations; American competitiveness far outstrips Japan, Germany, France and Britain; organization is strategy. Robert Waterman is co-author of "In Search of Excellence", and author of "The Renewal Factor and Adhocracy: The Power to Change".

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About the Author:

Robert Waterman is co-author of In Search of Excellence and author of The Renewal Factor and Adhocracy: The Power to Change. He left McKinsey as a senior director in 1985 to form the Waterman Group, Inc.

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Other Popular Editions of the Same Title

9781857880816: Frontiers of Excellence: Learning from Companies That Put People First

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ISBN 10:  1857880811 ISBN 13:  9781857880816
Publisher: Nicholas Brealey Publishing, 1995
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Robert H. Waterman
Published by Nicholas Brealey Publishing (1994)
ISBN 10: 1857880404 ISBN 13: 9781857880403
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Book Description Nicholas Brealey Publishing, 1994. Condition: New. book. Seller Inventory # M1857880404

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