Process-Oriented Dynamic Capabilities: Framework Development, Empirical Applications and Methodological Support (SpringerBriefs in Information Systems) - Softcover

Book 3 of 15: SpringerBriefs in Information Systems

Plattfaut, Ralf

 
9783319032504: Process-Oriented Dynamic Capabilities: Framework Development, Empirical Applications and Methodological Support (SpringerBriefs in Information Systems)
Softcover
ISBN 10: 331903250X ISBN 13: 9783319032504
Publisher: Springer, 2013

Synopsis

​This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

"synopsis" may belong to another edition of this title.

Publisher
Springer
Publication date
2013
Language
English
ISBN 10 
331903250X
ISBN 13 
9783319032504
Binding
Paperback
Number of pages
71

Other Popular Editions of the Same Title

9783319032528: Process-Oriented Dynamic Capabilities: Framework Development, Empirical Applications and Methodological Support

Featured Edition

ISBN 10:  3319032526 ISBN 13:  9783319032528
Publisher: Springer, 2013
Softcover